Call Center Agent Shot In The Head By A Robber Near Guadalupe Bridge

Eleanor Gonzales was only 24 years old.
by F. Valencia
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At around 4:50 a.m. last February 3, 24-year-old Eleanor Gonzales, a qualitative assurance analyst at a Makati-based call center company, was shot in the head by a still-unidentified robber. The incident took place near the stoplight on Guadalupe Bridge along EDSA northbound lane in Barangay Ilaya, Mandaluyong City. Gonzales was on her way to work.



Gonzales was still alive after the attack. She was brought to the Mandaluyong City Medical Center. She died in the afternoon of that same day. At that time, though, since her bag had been taken by the robber, there was no way for the authorities to easily identify her. Police only managed to find a bag strap near the crime scene.

"Gonzales' body was tagged as 'Jane Doe' and brought to Funeraria Quiogue. She was only identified after her roommate reported that she had been missing for two days," reports Jodee A. Agoncillo in the Philippine Daily Inquirer.

It turns out that Gonzales shared an apartment in Barangay Southside, Makati City with other young women. It was also revealed that she was sending money to her parents and siblings in Zamboanga City.

Gonzales' mother,  Ma. Erlinda, related that the last time she had spoken to her daughter on the phone was on January 31. In fact, she had been expecting her to call again on February 3. 

Ma. Erlinda further shared to the Inquirer, "Eleanor was a very kind daughter. She never answers back. She had big dreams for us. She wanted to save up to give us a house, and send her youngest sibling to school. Her work starts at 7 a.m., but she reports to work around 5 a.m. so she can send more money home."

Gonzales' body was transported back to Zamboanga City last February 10. 


Jose Villarta, Mandaluyong Police Criminal Investigation chief and senior inspector, said the closed circuit television camera failed to capture the incident. The Mandaluyong police has created a task force to solve Gonzales' killing.

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