"Richard Lee, a 22-year-old New Zealand national of Asian descent, had his passport photograph rejected when facial recognition software mistakenly registered his eyes as being closed," reports Reuters.
Lee, of course, clearly had his eyes open in the photo.
Nevertheless, his attempt to renew his passport was blocked because the online passport photo checker run by New Zealand's department of internal affairs was convinced his eyes were closed.
Fortunately, the mistake was quickly corrected.
Lee was quoted as saying, "No hard feelings on my part, I've always had very small eyes and facial recognition technology is relatively new and unsophisticated."
He added, "It was a robot, no hard feelings. I got my passport renewed in the end."