Cebu Pacific flights to and from Mainland China will be canceled starting tomorrow, February 2, 2020 until March 29, 2020, as a precautionary measure to prevent the spread of the Novel Coronavirus (NCoV). The first case of NCov in the Philippines was confirmed on January 30, 2020.
You may get a refund, rebook your flight, or store the value of your ticket for your next trips.
Read Cebu Pacific's full statement here:
"In light of developments related to the Wuhan Coronavirus, Cebu Pacific will be canceling all flights between the Philippines and mainland China (Beijing, Shanghai, Xiamen, Guangzhou, Shenzen) from February 2 to March 29, 2020.
Flights between the Philippines, Hong Kong and Macau, on the other hand, have been reduced.
Passengers affected by flight cancelations have been notified through the contact details provided upon booking. They may also check the status of their flights through the Manage Booking portal in the Cebu Pacific website, https://book.cebupacificair.com/Manage/Retrieve/.
The following options are made available for passengers on canceled flights:
- Rebook the flight (new flight date within 30 days of original travel date)
- Refund the tickets in full
- Store the value of the ticket in a Travel Fund for future use
We apologize for the inconvenience, and thank our passengers for their understanding.
We will continue to provide updates as more information becomes available."
On January 31, Cebu Pacific also released a statement following "the identification of the 38-year old Chinese female passenger confirmed to be positive with the Novel Coronavirus (NCoV) who took Cebu Pacific flights last January 21, 2020."
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