Writers and bloggers will go to great lengths and put themselves in interesting situations to test the quality, durability, and efficacy of products for reviews, but sometimes life just happens and customers end up inadvertently testing something that they didn't even intend to.
Case in point, one 25-year-old woman named Shelby Pagan left a beauty review after one very scary, real-life incident. Shelby suffered a car accident in June 2017, which left her with injuries such as cervical strain, head laceration, closed head injury, and a knee contusion. She was rushed to the hospital, where she then took a selfie to send to her mom to tell her she was okay and to keep for police evidence.
In the photo, you can see that although most of her makeup had worn off, her winged eyeliner was still in perfect shape. The product she was using that day was the Kat Von D Tattoo Liner, which she started using three years ago, and later left a five-star review along with the photo on the brand's site that is now going viral.
The testimonial states:
"This product is truly amazing. June 28th I was pulled over in my car calling for roadside assistance when a distracted driver hit me going 55mph. I was taken via ambulance to the ER where I remained for eight hours. My mascara was running down my face from crying and all other products had been wiped off in the transfer to the hospital. But not my tattoo eyeliner. I am posting a pick [sic] to show you, this product lasts and looks amazing through anything. Never buying any other liner again."
We followed up with Shelby, who is thankfully now fully recovered, via email about the accident and what compelled her to leave the review. Here's what she had to say.
"I posted the selfie to my Instagram to tell my story and for weeks after people were messaging me and asking me how my makeup still looked so good post-accident," Shelby writes. "So I decided to review it on Kat's website. As funny as it is, I thought it would make a good review because I know I look for products that stay put. I thought the review would help others."
Since her review began going viral, Shelby says she has received hate from people implying that she was in the accident because she was too distracted putting on makeup, which is entirely untrue, she says—especially since the photo was originally taken just for documentation. But she clapped back at the haters via Twitter nonetheless.
"I realize that yes, it was an odd review, but honestly I think it's really relatable," she said. "We want products that last, and this sure did."
This article originally appeared on Cosmopolitan.com. Minor edits have been made by the Cosmo.ph editors.