Jackie Clarke and Ruben Fleishcer, the duo behind NBC's Superstore, are the creators of Mail Order Family.
Many people expressed their outrage over the show, accusing its creators of glorifying the trafficking of women. Clarke responded to these accusations by saying, "It's just an element of the show. I'm going to create a complex character here."
The Hollywood Reporter quotes NBC Universal's explanation behind the sitcom: "We purchased the pitch with the understanding that it would tell the creator's [Jackie Clarke] real-life experience of being raised by a strong Filipina stepmother after the loss of her own mother."
The statement then reveals, "The writer and producers have taken the sensitivity to the initial concept to heart and have chosen not to move forward with the project at this time."