Congrats, You Accidentally Became Important At Work! Now What?

by Sheila Tan
Published on
We know—you didn't mean to become that person at work—the one everyone relies on for that one or two things you're good at. One day you were minding your own business, trying to be visible enough to be recognize by name, and invisible enough to fade into the background when important meetings happen.
But then you slipped. You just did what seemed like common sense that nobody thought of. Your talent shone through, and now everyone can't get enough of you. You're either the office's go-to for some sunshine and laughter, the unofficial therapist, the systems expert, the crisis manager, or "the one with the bright ideas."
Congrats, babe—you accidentally became important. Now what?
It happens more than you think. You didn't have big ambitions, you just wanted to earn your paycheck, have a bit of fun, and have a life. You fixed a problem no one else knew how to—translated office jargon into human language, appease the boss who goes cray cray over the smallest things, organized the best party ever. Suddenly, the whole office runs smoother when you're around. And your absence leaves a void no one can fill.
This is the quiet competence that becomes the backbone of the workplace, but your paycheck and title may not reflect how significant you are. This is something a lot of women fall into, btw: taking on too much load, but not enough credit. So let's not fall into that trap.

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First, it's important to acknowledge that this is great! You have a natural gift that makes things easy for you to figure out, when people can't even comprehend where to start.
Take a moment to celebrate yourself and your talent. You have an eye and a sense for doing things that's unique and that's certainly something to be proud of. Like most good things, this one comes at a cost when done too much. If you're not careful, accidental importance can lead to accidental exhaustion.
Second, decide what you want to do about it. From saying no, thank you to making the most out of this moment to lead you to your next promotion, let's explore your different options.

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READ MORENow that you're the office MVP, here are your options:
1. You can say no.
It might have been good, but it could have been a one-time thing. You may not be in a place right now to take on more, for whatever reason. It could be a stage of life; it could be personal issues that are overwhelming. It could also just be a preference to stick to your KPIs.
If this is you, say this firmly and gently. Suggest ideas on how to achieve the same results that don't involve you.
2. Savor being the most loved employee in the office.
Treasure being the gem everybody loves, while saving yourself from burnout. Draw boundaries on when to do extra for other people, how much effort to do it, and until when. This is to ensure that you continue enjoying sharing your talent to everyone, to a point that it's still fun.
3. Share the secret recipe.
If you want to go back to being the normal employee that you were before your defining moment, you can choose to be a mentor instead. Teach people what you know. Having more people who can and want to do it will take the burden off you.
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READ MORE4. Do you want to move to a different role or department?
That thing that accidentally made you important maybe the farthest thing from your job description. Does it fit better than what you have already been doing? If so, this maybe the shift you need to have better work satisfaction.
5. Leverage on this moment to take your career to the next level.
Initiate a conversation with your boss on having your paycheck and your title reflect your now-expanded role. Give specific instances on when your help was needed on things outside your official job title. Discuss with your immediate superior how it can be given formal recognition to propel you to the next phase of your career.
Whichever option you choose, make sure it's aligned with who you want to be, the kind of life you want to have, and maximizing your potential in the best way. Taking care of yourself and making the most out of your career can and should co-exist!
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Sheila Tan is an Executive Meta-Coach and Organizational Development Consultant. She is a Licensed Neuro-Semantics trainer, Group and Team Coach, an NLP Master Practitioner and Meta-Coach by the International Society of Neuro-Semantics. She has a Masters degree in Organizational Development from Pepperdine University.