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Makati Shangri-La Is Temporarily Closing Its Doors

The property might reopen at a later date when 'business conditions have improved.'
PHOTO: Makati Shangri-La

Makati Shangri-La is the latest hotel hit hard by the COVID-19 pandemic, which has closed countless businesses due to extended lockdowns and halting economic activity. 

In a letter obtained by Summit Media, Shangri-La Group's Vice President of Operations (Philippines) John Rice stated that the almost 30-year-old hotel will be temporarily closing its doors, but could reopen at a later date.

"As part of the recognisation exercise, we will sadly be parting ways with a number of colleagues and we will be temporarily closing Makati Shangri-La, Manila from 1 February 2021 onwards," wrote Rice.

The letter, addressed to Arthur Lopez, president of the Philippine Hotel Owners Association, referred to the move as a decision to "reorganize the workforce." 

According to Rice, the property might reopen at a later date when "business conditions have improved."

"Despite our best efforts, the prolonged recovery timeline has resulted in increasing financial pressure on the company here in the Philippines," wrote Rice. 

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The letter only mentioned Makati Shangri-La. The Shangri-La branches in Shaw and the Fort are still open. 

Below is the official statement from Makati Shangri-La: 

Makati Shangri-La

The Philippines has been under lockdown for 10 months, with many businesses still not operating at full capacity.


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